Duty & Taxes

All our sellers are European (99% of them Italian) , therefore, all the products are shipped from the EU (mostly in Italy).

If you require that your order is accompanied by specific certificate of origin,or others specific certificate,  you need to contact our sales team at info@foodigital.it before make the order. 

European Union countries

Orders in European Unions countries are not subjected to VAT . We don't sell  to private persons, for every new customers we will check the destination and the existence of VAT and the relative company.If you provide a valid EU VAT number, the invoice of your order will not be subject to VAT thanks to the intra-community agreement. You can provide your VAT number during the purchase process in the Addresses section. You can also have a different billing address (Invoice address) after completing the delivery address. Please note that it will not be possible to provide these details after you have placed your order. 

UK orders: If you provide a valid VAT registration number, your order will not be subject to VAT. Some products bought outside of the EU may be eligible for duties charged upon arrival in the UK. Unfortunately, we cannot predict the cost of duties/taxes. We suggest contacting your local customs office for guidance on this. 

If payment of duties is refused by the customer after arriving in the UK, the parcel will be returned to the seller.  The cost of the return will be deducted from the refund of your order. We will also not be able to refund your outbound delivery charge. 

Extra-EU orders 

(Extra-EU countries are not subject to the VAT fee. Orders that are shipped outside of the EU may be eligible for taxes and duties charges upon arrival in the destination country. Unfortunately, we cannot predict the cost of duties/taxes. We suggest contacting your local customs office for guidance on the duty Aplicable  . 

If payment of taxes and duties payments are refused by the customer after arriving in the desired country, the parcel will be returned to the seller. The cost of the return will be deducted from your refund. We will also not be able to refund your outbound delivery charge.